1. SIA "Mercury Group Luxury Estate" has carried out all necessary measures to ensure the safety of the personal data of users of the portal mgroupestate.com (hereinafter referred to as "Users") and to prevent their unreasonable transferral to the disposal of third parties.
2. During the visit and use and leave of official requests, as well as seeking advice from our specialists through an active chat on the portal mgroupestate.com, the company "Mercury Group Luxury Estate" can obtain information that contains the personal data of the User:
2.1. Directly (name, surname, telephone number, e-mail address, additional comments, location (to the country and city) where the message was sent from;
2.2. indirectly (using IP address, cookies and other technical means for monitoring the use of the portal of real estate mgroupestate.com):
2.2.1. Cookies are small text files that inform you how often the user visits the online real estate portal mgroupestate.com and what it does during their sessions. In addition, cookies help to adjust the functionality of the portal for the sale of real estate mgroupestate.com and to customize it. Cookies do not contain identity information, however, if the user himself indicated this information, then it can be combined with the data contained in the cookie file.
2.2.2. An IP address is a group of digits that is automatically assigned to the computer each time the User logs on to the Internet portal for real estate mgroupestate.com - this IP address can automatically identify the User's computer and its location.
22.214.171.124. has right to collect IP addresses for administration of the system and audit of the Internet portal mgroupestate.com;
126.96.36.199. Does not add the User's IP address to his identity information, which means that User’s session is registered, but the User remains anonymous;
188.8.131.52. has right to use the IP address to identify the User in case it is necessary to ensure compliance of the User's behavior with the conditions of using the portal mgroupestate.com or to protect the portal mgroupestate.com or its Users.
3. By leaving the application and / or agreeing with the rules of using the Internet portal mgroupestate.com, the User agrees and allows "Mercury Group Luxury Estate" Ltd. to register, enter, save, organize, use and in any other form to process the User's personal data, or verbal consent of the User to transmit complete data to partner companies, as well as data that the User will subsequently transfer to "Mercury Group Luxury Estate" Ltd. in the amount necessary for the following purposes:
3.1. processing of data follows from officially left requests / requests, contractual obligations of the User or processing of data is necessary for the conclusion of the relevant contract (transaction);
3.2. data that are necessary to identify and account Users;
3.3. data that is necessary for sending commercial notifications (e-mail and / or SMS);
3.4. data that are necessary to ensure the performance of other obligations in accordance with the relevant agreements (transactions) concluded;
3.5. data that are necessary for the consideration of the User's application for services related to the acquisition of real estate, which includes consultations, registration of residence permit, etc.
4. SIA "Mercury Group Luxury Estate" processes and protects personal data of Users in accordance with the Law on Data Protection of Individuals and other regulatory enactments of the Republic of Latvia that regulate the processing and protection of personal data. To store and process personal data of Users, SIA "Mercury Group Luxury Estate" uses organizational and technical means to protect personal data from accidental or illegal disclosure, changes and any other illegal processing.
5. Access to information trusted by Users is available only to specially authorized employees of SIA "Mercury Group Luxury Estate". SIA "Mercury Group Luxury Estate" provides non-disclosure of personal data of Users to third parties as much as it is provided in the law on data protection of individuals and in other regulatory acts of the Republic of Latvia that regulate the processing and protection of personal data, except for:
5.1. the distribution of personal data by the partner of "Mercury Group Luxury Estate" Ltd., which provide the provision of direct services related to the sale of real estate, as well as the provision of services to the extent that personal data are necessary to fulfill contractual obligations;
5.2. cases where the disclosure of data is necessary to identify, state or initiate a legitimate action against a person who may cause any harm to another person or SIA "Mercury Group Luxury Estate", threatening her rights, property or action, and subjecting it or similar risk to other users of the Internet portal mgroupestate.com and / or other persons;
5.3. cases, where it is necessary to take the requirements of regulatory enactments into consideration or in accordance with the requirements of competent institutions.
6. SIA "Mercury Group Luxury Estate" carries out all possible measures of protection, however it can not fully guarantee that there will not be a loss of data, their malicious use or changes.
7. The user has the right to request to supplement or correct his personal data, as well as to stop processing or destroy them if the personal data is incomplete, outdated, untrue or no longer necessary for the purpose of collecting personal data. Also at any time the User can ask to delete his personal data by sending an official mail to the corporate mail of the company "Mercury Group Luxury Estate" - firstname.lastname@example.org
8. By submitting a written application in writing, the User is entitled to receive the following information:
8.1. information that was received about the User, the source of data receipt, when the information entered into the data was changed (if the relevant regulations allow it);
8.2. purposes of the processing of personal data, information about the recipients of personal data;
8.3. information on whether the data was processed automatically.
9. Personal data of Users will be stored no longer than it is established in the relevant regulatory enactments.
Date of renovation: 20.05.2018
In case you have any questions, you can contact our specialists.
We are super happy with the house as well as with yours and Vasile support and professionalism!! Dubai needs more people like you in this business.2017, Maria Pichon
We recently bought an apartment in JLT and the company helped us to find our dream home in our budget. Especially I was very impressed to get excellent service and co-ordination.2017, Varsha Lohia
Umer farooq is brilliant and help us a lot in getting the apartment and paper works done quickly. Thanks for the good service of Umer and your staff.2017, Merick Pinto
I recently worked with Imraan and Tarun, who recently helped me purchase an apartment in Executive Towers along with subsequent rental of the same place. I was really impressed by the level of service and commitment during the whole process and will be happy to work with them in the future as opportunities arise.2017, R. Subramani
Linda and I want to thank you for the excellent service you have given us during the past week in finding and securing our long term rental. We particularly appreciate the many up-dates you gave when there where delays in the process and no real news. Without your constant follows ups, I think the process would have taken much longer and may not have been successful.2017, Linda and Trevor
Thank you very much. I'm convinced you will be successful with this new "Patong Sea-View Build Land" advert. You surely are the market leaders in Patong.2017, Ronald Crane
I have been very pleased with the service and the results the company has provided for the renting of our Villa. The Website is very well organized. The people are great. There have been no issues with deposits, rental payments, or damages. The volume of enquiries and renters has been very good. I am most grateful to have such a wonderful organization working for us.2017, Ken Andre
I am very happy with real estate service. Only a short while after I listed my 2 condos with them, they managed to find long term rental tenants for both units. The rental of the first unit only just has been agreed ( for 6 months), when suddenly they also found a tenant for my second apartment for 12 months. The company took care of all the paperwork (rental agreement), and secured the deposit and down payment ! They are working very professional, fast and has a large customer base. I have listed my properties with several agents on the island but most of them are just a waste of time.2017, Claudio Strey
As per our phone discussion yesterday. I would just like to pass on our thanks to real estate company and your team of property caretakers. All dealings and transaction from the commencement of the lease to our departure have been seamless and easy. This made a big difference to our peace of mind while going through the process of settling in a foreign country, unfamiliar with customs and protocols...let alone the language. Our lease arrangement and tenancy always felt like a set and forget arrangement adding to the extended holiday feel. Anand, our caretaker and his team were fantastic, we felt secure and well looked after for the duration. Nothing was ever a problem for Anand and his team. We will be returning in the medium term. We'll be sure to be back to real estate company to browse the properties you have on selection.2017, Anthony and Anne
Everything went well with the house on Cape Yamu and we will be moving in today. Just wanted to say many thanks again for your great help and efficiency in finding it- everybody is very happy!2017, Beatrice Boehmer and family
Very pleasant agent with excellent English skills, gave us attention and reassurance during our searches. Nothing was a problem, discussions and attentiveness even after the activities where complete. Above and beyond the expected service which was provided, these types of services give a good start to any re-location.2016, Andrew, England.
Great Service - real good understanding for an effective and fast solution on rental. The contract was made and explained on time and a good ambience between landlord and renter established right away. Thank You also for Your agents excellent english language skills and knowledge and education on aspects around rental.2016, Rudolf, Austria.
I thank you for well-done work. Your readiness to react to inquiries of the clients in no time and your professionalism are higher than any praises! Especially I would like to emphazise the work of my personal manager, whose invaluable assistance helped to close the deal in the shortest time. Everything was done quickly and perfectly! I thank you for perfectly performed work!2012, Yulia
Thank you for making our stay in Riga enjoyable. The apartment could not have been in a better location - making it easy to see many sights. I would definitely recommend it to friends travelling to Riga. many thanks!2009, Karen
The agent (Alina Pakalne) was efficient, motivated, and very professional. She was able to sell my property in two months at the best market price. She helped me and followed me thought all steps of sale, papers, bank, and notary.2014, Gianpietro Carretta